Charlotte Pollard

“Charlotte was approachable, helpful and always quick to respond to any queries. She made a a difficult process so much easier and allowed us to excecute my late Father's wishes.”

“I was recommended the services of Charlotte Pollard at Keystone Law, London, to write up our Wills. From our first meeting, Charlotte made the process of creating our Wills simple and stress-free. She explained every detail in plain language, answered all our questions with exceptional patience promptly and ensured our wishes were documented exactly as we needed. I left feeling confident and at peace knowing my affairs are in order thanks to Charlotte. Charlotte was very thorough in preparing our Wills and anticipated issues I hadn’t even considered and offered solutions that protected my family’s future. The entire process was handled efficiently, and I truly felt my best interests were their top priority. I found her to be very approachable and accessible at all times. I would definitely recommend her professional services in writing Wills at Keystone Law.”

“I was extremely satisfied with Charlotte Pollards support and legal advice from Keystone. She is able to explain complex legal concepts in a clear way and provide the necessary guidance. She is also extremely flexible in terms of meetings and makes the extra effort to accommodate personal circumstances. I recommend Charlotte highly!”

“Worked with Charlotte Pollard, who I found acted promptly on the matter instructed. She was competent and professional to answer queries and resolve matters.”

“I was recommended Charlotte to write my will by a colleague. My situation is complex and difficult to talk about, but Charlotte immediately put me at ease, normalised a complicated story, and gave me sound advice and guidance. She was professional and efficient as well as warm and empathic. All fees were clear and upfront.”

“Charlotte was incredible throughout our process. Not only was she patient and understanding but also looked to get things done in as efficient (and hence good value) way possible given our circumstances. And somehow she managed to get our probate application approved in record time which made the whole house sale so much easier. I would highly recommend her as a solicitor you can really trust.”

“Sensitive, diligent and very personable. She is excellent in her role. She has a lovely manner and navigates her way around difficult client issues with delicacy and ease. She has a good sense of humour and is down to earth. Highly recommended.”

“Deals very efficiently with matters referred to her and provides clients with a pragmatic and efficient approach. Charlotte has a refreshing enthusiastic approach to complex and sometimes challenging estates.”

“Compassionate, astute and a wonderful lawyer. She listens to her clients and actively works with them to create a legal solution for their problems. She can diffuse tense situations and create a safe space for her clients. Charlotte is a private client solicitor who truly cares about her clients and providing the best possible service for them.’”

“Keystone Law, and in particular, Charlotte Pollard, have been fantastic in setting up my will. It was one of those tasks that had been hanging over me for ever. Through her natural warmth and good humour one immediately felt understood. Furthermore, she has the knack of being able to explain complicated issues in such a way that even the slowest dullard can understand. I have every confidence in recommending Charlotte and Keystone Law to anyone requiring a will, particularly in sensitive circumstances.”