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Andrea James

Partner

England & Wales

020 3319 3700

andrea.james@keystonelaw.co.uk

“The past month you have held my hand and walked me through one of the most critical and painful times in my life. There is not a single point at which you have not risen to whatever was thrown at you, 3am emails reflecting your utter dedication. I have felt so held in the safety of your acumen which, to me as a legal lay person, has often bordered on wizardry. The course of my life changed yesterday because of you. A heartfelt sincere thankyou to you all. ”

- Client, Consultant Doctor

Andrea is a noted expert in professional discipline and healthcare regulatory law.

The main focus of her work is defending professionals at fitness to practise proceedings before their regulatory bodies, where her experience includes successfully defending doctors before the General Medical Council, dentists before the General Dental Council, paramedics and other allied health professionals before the Health & Care Professions Council, pharmacists before the General Pharmaceutical Council and PSNI, teachers before the Teaching Regulation Agency, veterinary surgeons before the Royal College of Veterinary Surgeons, and architects before the Architects Registration Board.

Andrea has also represented many student professionals in university fitness to practise investigations and qualified professionals in local-level processes including MHPS (Maintaining High Professional Standards in the Modern NHS) and ICB/Performers List proceedings.

In terms of her healthcare regulatory work, Andrea represents healthcare professionals and providers who work in both the NHS and private sectors in connection with a wide range of non-fitness to practise matters including inquests, public inquiries, Care Quality Commission registration and enforcement action, patient complaints and claims, NHS England and Welsh Health Board market entry processes, CESR applications and appeals, MHRA compliance and investigations, MHPS proceedings, ARCP appeals, judicial review proceedings, and LADO and Disclosure and Barring Service referrals. Her LADO, safeguarding, and DBS expertise has also led to instructions from both schools and universities.

Andrea’s experience includes over 23 years acting for clients including medical and dental defence organisations, Royal Colleges, insurers, the NHS Litigation Authority (now NHS Resolution), the UK’s largest independent pharmacy chain, and many individual professionals. She also spent three years as in-house legal adviser to the General Medical Council itself, giving her a unique insight into the workings and priorities of regulatory bodies.

Andrea is qualified to practise in both the jurisdictions of England & Wales and the Republic of Ireland.

In addition to her legal practice, Andrea teaches as a Visiting Lecturer on the MSc in Prehospital Medicine at Queen Mary University of London.

Expertise

Andrea has vast experience defending healthcare, teaching, social work, veterinary, and other professionals in fitness to practise proceedings before their regulatory bodies including the General Medical Council, General Dental Council, Health & Care Professions Council, General Pharmaceutical Council, Social Work England, General Optical Council, The Pharmaceutical Society of Northern Ireland, British Acupuncture Council, Teaching Regulation Agency, Royal College of Veterinary Surgeons, and Architects Registration Board. Her experience also includes three years as in-house legal adviser to the General Medical Council itself, giving her a unique insight into the workings and priorities of regulatory bodies. Andrea has seen and successfully defended every conceivable allegation of impaired fitness to practise, ranging from lack of competence to sexual misconduct and all issues in between.

Experience

  • Defended a consultant orthopaedic surgeon and NHS medical director in MHPS proceedings and then before the GMC in connection with allegations of misconduct (dishonestly undertaking private practice whilst second on call) and deficient professional performance. Case concluded at GMC Rule 7 stage following extensive submissions, thereby avoiding a public MPTS hearing.
  • Successfully defended a paramedic in the first fitness to practise case arising from delayed patient treatment due to lack of appropriate PPE during the Covid-19 pandemic. The case attracted widespread national and international attention. Ultimately established that the paramedic’s actions did not amount to misconduct.
  • Represented numerous professionals in fitness to practise cases arising from their exercise of freedom of speech, including doctors, psychologists, paramedics and occupational therapists involved in COVID-19 and anti-war commentary. 100% record of avoiding any finding of misconduct.
  • Defended a superintendent pharmacist before the GPhC, in a case arising from over £1.05m worth of prescription drugs from the client’s pharmacy being sold on the black market. GPhC hearing concluded with no adverse findings or action against our pharmacist client.
  • Defended a physiotherapist convicted of Possession of a Class A drug and Obstructing a Police Officer whilst suffering from substance misuse and alcohol dependence, securing a finding of no current fitness to practise impairment.
  • Retained solicitor to the Royal College of Paramedics, undertaking all HCPC fitness to practise defence work for the College’s 20,000+ paramedic members since 2012.
  • Successfully defended both doctors and pharmacists involved in allegedly inappropriate remote prescribing of Z drugs.
  • Won a Medical Act section 40 High Court appeal against the GMC, overturning a finding that the doctor (a consultant anaesthetist) was culpable for his actions whilst suffering from an episode of psychosis caused by an adverse reaction to prescribed medication.
  • Represented a lead social worker involved in the Rochdale child sexual exploitation scandal, successfully appealing the HCPC’s imposition of an Interim Order.
  • Defended a veterinary surgeon accused of disgraceful conduct in a professional respect (dishonesty related to TB), ultimately concluding the case by way of a Reprimand notwithstanding the gravity of the charges.
  • Represented a senior custody paramedic in (i) an IOPC investigation, (ii) a complex Article 2 (Human Rights Act Right to Life) inquest before a jury, and (iii) HCPC fitness to practise proceedings arising from the death of a detainee in police custody. Succeeded in getting HCPC proceedings struck out as an abuse of process.

Andrea provides expert inquest advice and representation at all inquest hearings with a healthcare focus, ranging from the straightforward to complex Article 2 jury inquests arising from prison deaths and deaths of patients detained under the Mental Health Act. Her work extends from initial statement drafting, evidence preparation, identification of risk, instruction of experts, and advice on strategies to avoid Reports To Prevent Future Deaths, right through to representation at hearings and addressing any post-inquest requirements. Andrea is retained by a number of healthcare providers, including private hospitals and hospices, to train their staff on preparation of high-quality inquest statements and the inquest process overall.

Experience

  • Represented the treating doctors at an inquest into the maternal death of a 22-year-old mother following a twin pregnancy.
  • Represented a locked rehabilitation hospital at an inquest into the death of a patient detained under the Mental Health Act.
  • Represented a GP principal at an inquest into the death of a vulnerable patient following incorrect medical advice given by a practice receptionist.
  • Represented prison doctors at an inquest into the death of a prisoner following a missed diagnosis of duodenal ulcer.
  • Represented a care home at an inquest into the death of a patient from choking following incorrect provision of solid foods.
  • Represented a custody paramedic at an inquest into the death of a detained person from polydrug toxicity.
  • Represented a private online healthcare provider and the GPs it employs in relation to an inquest into the death of a mental health patient who died after using the private provider’s service to acquire a duplicate prescription of medication already dispensed within the NHS.

Andrea is an expert in this niche area of law, advising on NHS England and Welsh Health Board processes including performers list, market entry, and market exit procedures and appeals. She has assisted primary care contractors, doctors, pharmacists, and LPCs in matters ranging from contentious ‘no significant change relocation’ applications to Professional Standards Group and Performers List Decision Panel proceedings.

Experience

  • Represented a community pharmacy contractor in overturning their Primary Care Trust’s decision to grant a rival new pharmacy’s inclusion on the local pharmaceutical list on the basis of a misleading application.
  • Won multiple appeals against the NHS Business Service Authority’s refusal to reimburse Covid-19 costs incurred by pharmacy contractors, securing full reimbursement of sums up to £120,000+.
  • Advised in respect of applications by several Welsh Health Boards to remove branches of a national pharmacy chain from their local pharmaceutical lists.
  • Won a high-profile judicial review against the FHSAU/NHS England, successfully challenging its interpretation of the NHS (Pharmaceutical Services) Regulations. The case has been described as of ‘wide national significance’.
  • Represented a GP contractor in securing closure of Professional Standards Group proceedings alleging multiple areas of wrongdoing within his GP practice including patient safety, staffing, and probity issues.

Andrea’s reported High Court decisions in this area include:

  • R (on the application of Pharmacy Care Plus Ltd) v Family Health Services Appeals Unit [2013] EWHC 824 (Admin)
  • R (on the application of The National Pharmacy Association) v The Secretary of State for Health [2017] EWHC 1147 (Admin)
  • R (on the application of Well Pharmacy) v The Welsh Ministers & Others [2017] EWHC 1983 (Admin)
  • Pharmacy2U Limited v The National Pharmacy Association [2018] EWHC 3408 (Ch)
  • R (on the application of the National Pharmacy Association) v The Secretary of State for Health [2018] EWCA Civ 1925

Andrea regularly advises providers dealing with CQC enforcement action and has successfully challenged CQC Notices of Proposal and Notices of Decision for residential and nursing home providers, aesthetic clinics, and other private providers across England, including many successful First-tier Tribunal appeals quashing CQC Notices of Decision to cancel registration. She is instructed both by providers and by third parties such as restructuring and insolvency practitioners seeking to safeguard the business as a going concern. Andrea also assists providers in addressing CQC enquiries and challenging inappropriate conduct by CQC in the course of inspections.

Experience

  • Used judicial review to secure the non-publication of an adverse CQC report regarding a private clinic, due to concerns regarding bias by the lead CQC inspector.
  • Represented a nursing home in First-tier Tribunal proceedings to successfully quash a CQC Notice of Decision to cancel the home’s registration.
  • Represented a specialist dementia care home in responding to a CQC Notice of Proposal, resulting in CQC not proceeding to cancel the home’s registration.
  • Represented one of the UK’s top 50 providers of residential homes and hospitals for individuals with learning disabilities, mental health issues, behaviours that challenge, and autism in CQC, HIW, and NMC investigations – all resulting in no action against the provider or its staff.

Andrea regularly uses judicial review and High Court appeals to challenge the actions (or inaction) of healthcare regulators and public sector bodies and has achieved outstanding results for her clients. She also defends healthcare professionals whose fitness to practise outcomes are challenged by the Professional Standards Authority on the basis of undue lenience. Her reported decisions in this area include:

Experience

  • Dr Sherborne v General Medical Council [2009] CO/13130/2009
  • Dr Odes v General Medical Council[2010] EWHC 552 (Admin)
  • Dr Sandler v General Medical Council [2010] EWHC 1029
  • Dr Depner v General Medical Council [2011] EWHC 3582 (Admin)
  • Dr Reddy v General Medical Council[2012] EWCA Civ 310
  • Dr Aga v General Medical Council[2012] EWHC 782 (Admin)
  • R (on the application of Pharmacy Care Plus Ltd) v Family Health Services Appeals Unit [2013] EWHC 824 (Admin)
  • Roberts v The Attorney General & Anor[2016] EWHC 3219 (QB)
  • R (on the application of The National Pharmacy Association) v The Secretary of State for Health [2017] EWHC 1147 (Admin)
  • R (on the application of Well Pharmacy) v The Welsh Ministers & Others [2017] EWHC 1983 (Admin)
  • Pharmacy2U Limited v The National Pharmacy Association [2018] EWHC 3408 (Ch)
  • R (on the application of the National Pharmacy Association) v The Secretary of State for Health [2018] EWCA Civ 1925
  • Professional Standards Authority for Health & Social Care v HCPC & Christopher Wood[2019] EWHC 2819 (Admin)
  • Professional Standards Authority for Health & Social Care v HCPC & Andrew Roberts[2020] EWHC 1906 (Admin)

Andrea has represented healthcare professionals and organisations in many of the most high-profile public inquiries of the 21st century. Her experience includes acting for Core Participants in each of the inquiries listed below. Andrea’s involvement has ranged from preparation and submission of written evidence alone, to supporting clients giving evidence, to full public inquiry representation spanning more than three years.

Experience

  • The Covid19 Inquiry Scotland
  • The Manchester Arena Inquiry
  • The Paterson Inquiry (activities of convicted surgeon, Mr Ian Paterson)
  • The Francis Inquiry (failings at Mid Staffordshire NHS Foundation Trust)
  • The Redfern Inquiry (Alder Hey organ retention scandal)
  • The Shipman Inquiry (activities of convicted GP, Dr Harold Shipman)

Andrea is an expert in the niche area of both ARCP appeals and CESR appeals, every year assisting doctors to successfully challenge ARCP Outcome 3/4 decisions. She has also acted for doctors in specialisms including Psychiatry, Trauma & Orthopaedic Surgery, and Cardiothoracic Surgery to overturn the GMC’s refusal of their applications for specialist registration/CESR.

Experience

  • Represented a locum consultant psychiatrist to successfully appeal the GMC’s refusal of his application for CESR, following multiple prior refusals.
  • Represented a consultant cardiothoracic surgeon in a CESR appeal which modified the required additional training time from one year full-time to one day per week over six months.
  • Represented a specialty registrar in trauma & orthopaedic surgery in an ARCP appeal which changed her ARCP Outcome 3 to an ARCP Outcome 1.
  • Represented a GP registrar in an ARCP appeal which changed his ARCP Outcome 4 to an ARCP Outcome 3 following Royal College exam failures.
  • Represented a FY1 doctor in an ARCP appeal which quashed her ARCP Outcome 4 and enabled her to repeat FY1 with reasonable adjustments in place.

Andrea advises individuals facing a ‘Minded To Bar’ notification from the DBS or Disclosure Scotland and has a 100% record of success in avoiding barring for her clients. Andrea’s expertise in relation to DBS and LADO matters has also led to instructions from both schools and universities dealing with complex safeguarding issues.

Experience

  • Represented a choir school’s director of music in DBS ‘minded to bar’ proceedings arising from a relationship with a chorister, resulting in no barring.
  • Successfully represented a nurse struck off by the NMC in DBS ‘minded to bar’ proceedings, resulting in no barring.
  • Represented a paramedic accused of an inappropriate sexual relationship with a vulnerable patient, again resulting in no barring.

Andrea is an expert in professional discipline and regulation who defends teachers before the Teaching Regulation Agency, advises both teachers and education providers on a broad range of regulatory processes, and represents students in university fitness to practise proceedings. In addition to her legal practice, Andrea herself teaches as a Visiting Lecturer on the MSc in Prehospital Medicine at Queen Mary University of London.

Experience

  • Defended teachers from a number of the UK’s leading public schools in NCTL and Teaching Regulation Agency proceedings arising from allegations ranging from exam cheating to alcohol misuse, to failure to maintain appropriate professional boundaries. 100% record of success in avoiding the imposition of a Prohibition Order and/or Interim Prohibition Order.
  • Advised a red-brick university throughout the conduct of fitness to practise and disciplinary proceedings against a medical lecturer who had committed plagiarism in their international research publications.
  • Represented a choir school’s director of music in both a diocesan investigation and DBS ‘minded to bar’ proceedings, resulting in no barring.
  • Acted for medical, pharmacy, and paramedic science students in appeals against university decisions to terminate their studies for reasons ranging from exam cheating/academic misconduct to adverse health to convictions.
  • Successfully challenged the NCTL’s legal jurisdiction to pursue proceedings against a teacher who had not been engaged in teaching at the time of their alleged misconduct.
  • Successfully defended an Oxbridge student in university fitness to practise proceedings. Returned to studies following 18-month suspension.
  • Represented a senior teacher and housemaster at a leading independent school in Teaching Regulation Agency (TRA) proceedings following his dismissal due to safeguarding/violence allegations. Following detailed legal submissions, secured a discontinuance of the TRA case against him.

Andrea James is an expert in professional discipline and healthcare regulatory law. She defends healthcare professionals at fitness to practise proceedings before regulators such as the General Medical Council and advises healthcare sector businesses and organisations on a broad range of non-disciplinary matters ranging from inquests to CQC.

Experience

  • Successfully defended a consultant orthopaedic surgeon and NHS medical director in MHPS proceedings and then before the GMC in connection with multiple allegations of misconduct and deficient professional performance arising from undertaking private work whilst second on call.
  • Represented a paramedic in the first fitness to practise case arising from delayed patient treatment due to lack of appropriate PPE during the Covid-19 pandemic. The case attracted widespread national and international attention. Ultimately established that the paramedic’s actions did not amount to misconduct.
  • Represented numerous professionals in fitness to practise cases arising from their exercise of freedom of speech, including doctors, psychologists, paramedics, and occupational therapists involved in COVID-19 and anti-war commentary. 100% record of avoiding any finding of misconduct.
  • Defended a radiographer before the HCPC in connection with lack of competence allegations regarding 146 patients – no impairment found.
  • Represented a senior paramedic in (i) an IOPC investigation, (ii) a complex Article 2 (Human Rights Act Right to Life) inquest before a jury, and (iii) HCPC fitness to practise proceedings arising from the death of a detainee in police custody. Succeeded in getting HCPC proceedings struck out as an abuse of process.
  • Successfully defended a superintendent pharmacist before the MHRA and General Pharmaceutical Council (GPhC), in a case arising from over £1.05m worth of prescription drugs from the client’s pharmacy being sold on the black market. MHRA investigation and GPhC hearing concluded with no adverse findings or action against pharmacist client.
  • Won a Medical Act section 40 High Court appeal against the GMC, overturning a finding that the doctor (a consultant anaesthetist) was culpable for his actions whilst suffering from an episode of psychosis caused by an adverse reaction to prescribed medication.
  • Represented a private online healthcare provider and the GPs it employs in relation to an inquest touching upon the death of a mental health patient who died after using the private provider’s service to acquire a duplicate prescription of medication already dispensed within the NHS.
  • Represented a GP principal at an inquest into the death of a vulnerable patient following incorrect medical advice given by a practice receptionist.
  • Represented a care home at an inquest into the death of a patient from choking following incorrect provision of solid foods.
  • Represented a GP contractor in securing closure of Professional Standards Group proceedings alleging multiple areas of wrongdoing including patient safety, staffing, and probity issues.
  • Acted for doctors in specialisms including Psychiatry, Trauma & Orthopaedic Surgery, and Cardiothoracic Surgery to overturn the GMC’s refusal of their applications for specialist registration/CESR.
  • Successfully conducted a high-profile judicial review against NHS England, challenging its interpretation of the NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013. The case has been described as of ‘wide national significance’.
  • Represented numerous specialty trainee doctors in successfully challenging ARCP Outcome 3/4 decisions and adverse CSA results.
  • Retained healthcare regulatory solicitor to the UK’s largest independent pharmacy chain, advising on all issues ranging from advertising of medicines to prescription direction.
  • Currently representing a Core Participant in the Scottish Covid-19 Inquiry. Experience of working on other major public inquiries including the Paterson, Manchester Arena, and Francis Inquiries.
  • Represented one of the UK’s top 50 providers of residential homes and hospitals for individuals with learning disabilities, mental health issues, behaviours that challenge, and autism in CQC, HIW and NMC investigations – all resulting in no action against the provider or its staff.
  • Successfully challenging CQC Notices of Proposal and Notices of Decision for residential and nursing home providers across England, including many successful First-tier Tribunal appeals quashing CQC Notices of Decision to cancel registration. Instructed by both owners and third parties including restructuring and insolvency practitioners.
  • Represented a community pharmacy contractor in successfully appealing the decision of the NHS Business Services Authority to not reimburse the pharmacy’s additional costs incurred in responding to the COVID-19 pandemic. On appeal to NHS Resolution, the Adjudicator preferred our interpretation of the relevant Drug Tariff Regulations and ordered the NHS Business Services Authority to repay our client in full – a sum exceeding £120,000.

Please note: The experience list above may include examples of work completed prior to joining Keystone Law.

Recognition

Recognised by The Legal 500 for Professional Discipline 2026

Named in Thomson Reuters Stand-Out Lawyers List 2024–2026

Named in the Pro Bono Recognition List of England & Wales 2024–2025

Recognised by The Legal 500 for Health, Professional Discipline and Dispute Resolution 2019–2025

Awarded an Honorary Fellowship of the Royal College of Paramedics

Committee member of the Pharmacy Law & Ethics Association

Member of the Association of Regulatory & Disciplinary Lawyers

Member of the Dental Law & Ethics Forum

Member of The Medico-Legal Society

“Andrea James is undeniably the name within healthcare and professional regulation within England. Her practice is well known nationally and beyond, and ensures that healthcare professionals even beyond immediate clients highly value her insight and guidance within the wider context, and this is extremely well received by all.”

Legal 500 2026

Andrea qualified as a solicitor in 2004. Prior to joining Keystone Law in 2023, she worked at the following firms and organisations: 

  • Brabners 
  • Knights plc 
  • Shoosmiths 
  • Mills & Reeve 
  • General Medical Council 
  • BLM 
  • Matheson (Republic of Ireland) 
  • Hill Dickinson