Tania is an experienced technology lawyer, advising both customers and suppliers on a broad range of commercial, outsourcing and technology-based transactions.
On the technology side, Tania’s practice has a focus on complex IT services, procurement, and large-scale technology projects such as enterprise resourcing planning system implementations and managed services arrangements. Her work also regularly includes IT transactions such as cloud (SaaS, PaaS and IaaS), emerging technologies including artificial intelligence and robotic process automation, software development, software licensing and hosting.
With extensive experience in outsourcing and commercial matters, Tania also handles data licensing, business process outsourcing and procurement, as well as goods and services agreements.
Supporting her clients through all phases of their transactions, Tania acts on behalf of her clients in strategy development, preparation of proposal requests, responses to tender requests, evaluation of potential vendors, term sheet and contract negotiations, and ongoing contract management and deal restructuring.
Throughout her career, Tania has worked with clients across a number of sectors including technology, professional services, financial services, manufacturing, natural resources, and retail and consumer.
Expertise
- Technology contracts: advising and negotiating contracts for both customers and suppliers for all forms of technology and tech-enabled services, whether that be infrastructure, hardware or software, data centre services, IT support and managed services, and enterprise resourcing planning licensing, implementation and integration.
- Cloud transactions: advising customers as to infrastructure/software/platforms “as a service” agreements, including the complexities of transitioning from on-premises arrangements or switching providers, minimising commercial risk, and compliance with regulatory obligations.
- Artificial Intelligence: advising customers as to risk analysis and mitigation, and terms and conditions for AI-enabled services.
- Software and applications: advising both customers and suppliers as to software and app development, licensing, support and maintenance agreements.
- Digital transformation: supporting customers through complex digital transformation programmes, through negotiations with incumbent and incoming suppliers, ensuring consistent terms across related services agreements, and managing risk.
- Data licensing: advising customers as to data licensing agreements, including scope of permitted data usage and related risks.
- Technology and other service supply: assisting suppliers with preparation of standard terms for all types of technology and other services, responding to tenders, term sheet and contract negotiations, and renegotiations and contract amendments.
- Procurement: assisting customers with pre-tender strategy development, preparation of proposal requests, evaluation of potential vendors, term sheet and contract negotiations, ongoing contract management and deal restructuring. and advice on exiting from pre-existing supplier relationships.
- Outsourcing: advising customers and suppliers in relation to large-scale outsourcing contracts – IT, business process outsourcing (e.g. finance and accounting, procure to pay), and facilities management.
- General commercial contracts: non-disclosure and confidentiality agreements, consultancy agreements, goods and services agreements, collaboration agreements, heads of terms, letters of intent, and memorandums of understanding.
Experience
Technology
- Advised a provider of cyber security services on its key contractual matters, including updates to its template terms to strengthen the client’s contracting position, negotiating amendments to the terms, and drafting a reseller agreement to enable a third party to resell the client’s products in an offshore jurisdiction.
- Advised a global conglomerate in relation to various data centre agreements in Europe and Asia, and framework agreements with various telecommunications providers.
- Advised a provider of media asset management services with various contract negotiations with its customers, and advised in relation to a licence and support arrangement for accounting software.
- Advised a B2C provider with the negotiation of an agreement for the customisation and implementation of an Adobe platform, using an agile project methodology.
- Advised a provider as to its SaaS offering, including by creating standard terms of business.
Professional Services
- Advised an international law firm on numerous IT-related services, including network and cloud services, software licensing, SaaS, and the procurement of a CRM system.
- Advised an international professional services company on the negotiation and drafting of a BPO agreement with a global medical technology company, to cover a broad range of finance and accounting services (general accounting, accounts payable, order to cash and related IT services). The agreement covered service provision to business entities in the UK, Europe, Asia, North and South America, and the Middle East, and allowed for local country agreements where required due to local laws or to address any local variances for service scope or charging.
- Created standard terms of service for a business management consultancy for its new SaaS offering.
- Advised a leading independent real estate consultancy on numerous large-scale procurement agreements, including in relation to the outsourcing of an SAP implementation, several data licensing agreements, and IT support services.
- Advised an international consultancy services provider in relation to numerous government tenders, and negotiated awarded contracts.
Financial Services
- Advised a Tier 1 business process outsourced services provider in relation to numerous agreements with numerous clients in the FS space, including the following arrangements:
- a global outsourcing by an international bank of the bank’s accounts payable, requisition management, and procurement functions;
- an agreement with a global bank for knowledge process outsourcing services, and research and analytics support services;
- a response to an international bank’s RFP for Purchase to Pay managed services;
- a licence to use the provider’s IT platform to an investment bank.
- Advised a health and life insurance provider in relation to one of its key IT agreements for IT support and maintenance.
- Acted for a global provider of financial software and related solutions in negotiations with one of its key investment fund clients.
- Advised a financial services company on outsourcing agreements for life and pensions administration.
- Advised a UK insurance provider on numerous software licences and negotiated ongoing support arrangements.
- Advised a bank in relation to the procurement of hosting services through a SaaS model.
- Negotiated a software licence and support arrangement for a B2C credit provider.
Career
Tania qualified as a solicitor in the UK in 2003. Prior to joining Keystone Law in 2024, she worked at the following firms:
- RPC
- Deloitte Legal
- Kemp Little
- Pillsbury Winthrop Shaw Pittman